Three sweet cats who need homes

February 3rd, 2015 by mendon

If you follow the Mendon Village Animal Hospital Facebook page, you’re probably familiar with our hospital cat, Cheeks.   He adopted us a few years back and has done a great job supervising the treatment room ever since. Cheeks loves the spotlight,  so we let him shine.  What you may not know is that we have three other cats living in the hospital right now who truly deserve homes to call their own.

We love having Maddy, Ernie and Monroe around, but what we want more than anything is to see them all be adopted into real homes with families who love them as much as we do.  In an effort to find our cats homes, Dr. Gluckman and Dr. Reichenstein have decided to provide basic veterinary care at no cost for the first two years after adoption.   This includes complimentary wellness visits, vaccines, flea preventative and intestinal parasite screens.  It also includes any prescription medications or prescription diets they are currently on.



Maddy CloseMaddy came to live with us in July, 2012 when her owner could not offer her the care she needed.  Her owner believed she had been attacked by either a fox or raccoon; both of her hind legs were badly injured.  Although she was lucky enough not to have had any broken bones, she had severely infected bite wounds and very limited mobility.  Radiographs showed that Maddy had evidence of a chronic bone infection, and the muscles of both hind legs were significantly atrophied.  This led us to believe that her injuries were much older than we originally suspected.  At the time Dr. Sara Sanders was concerned that we may have to amputate Maddy’s right hind leg and a toe on her left hind paw.  We started her on multiple antibiotics and pain medication and gave her body a chance to heal.  And heal she did!  Maddy’s long running infection resolved and her wounds closed up.  Before long she was healthy enough to be spayed and vaccinated.  She also tested negative for feline leukemia and FIV. We estimate that Maddy is approximately four years old.

Over the past two years Maddy has blossomed into the most beautiful girl.  She is quite shy at first, but once she feels safe with you she will never turn down a tummy rub or a scratch under the chin.  She LOVES to snuggle with Cheeks and lay on her blanket watching the bird feeder and talking to the birds.

Maddy would do well in a quiet home, with or without other cats.  She needs someone with the kindness and patience to let her warm up to them and her new home.  We can imagine Maddy curled up in a calm lap or laying in the window in the sun.  After all she has been through, Maddy deserves a lifetime of love from someone who appreciates her as much as we do.



Ernie was found in December, 2013 shivering on a wood pile in a snowy backyard. Dr. Gluckman suspected that Ernie was at least a year old, though he weighed only about 4lbs at the time.  When we first attempted to take Ernie’s temperature, he was so cold that the thermometer would not even register.  It took hours to get his temperature to reach 94 degrees, nearly six degrees lower than normal body temperature for a cat.  Ernie was so malnourished that when we attempted to feed him he was unable to keep any food down at all.  This condition, referred to as “refeeding Erniesyndrome,” occurs when trying to reintroduce food to a patient who has suffered from severe starvation.  Dr. Gluckman started Ernie on a slow, steady feeding schedule of 1/8th teaspoon every hour.  Over the next week or so we were able to slowly increase Ernie’s food intake without causing him to vomit, and Ernie started to put on weight.

One year later, Ernie looks like a completely different cat.  He tested negative for feline leukemia and FIV, was neutered, and is up to date on his vaccines.

We placed Ernie in a home with a loving family earlier this year.  Unfortunately, this family already included several other cats and Ernie didn’t seem to thrive with them.  With heavy hearts, the family brought Ernie back to us.  Fortunately, this helped us to learn quite a bit about Ernie!  It seems that Ernie has some lasting effects from the difficulty he faced early in his life.  He’ll never be able to tell us what happened to him during his first year on this earth, but we can see that his hard times took a toll on him.   For example, a few months ago Ernie started showing signs of over grooming, which can result from stress or anxiety.  We see this behavior occasional in our feline patients, where constant licking and grooming leads to hairless spots on the hind legs or abdomen.  We started Ernie on a natural anti-anxiety supplement called Anxitane, and he responded wonderfully.  His fur has grown back in thicker and softer than ever and it seems Ernie has had a much needed confidence boost.

Ernie would likely do best in a home without other cats.  From what we’ve seen he seems to be a big fan of dogs, though!   He has quite the quirky personality and an extremely expressive face. He loves to explore our basement and is always looking for an adventure.  Ernie definitely makes the most of his second chance at life!



Monroe 5   cute!Monroe is one of the most handsome cats we have ever seen.  He should have been a model!  He was brought to us in May, 2014 for euthanasia by an owner who felt that she could no longer cope with Monroe’s persistent bouts of cystitis.  To put it simply, Monroe had inflammation of his bladder and urinary tract. The inflammation was severe enough on more than one occasion to cause a blockage of his urethra, making him unable to urinate.

Cystitis and urinary blockage are common problems in male cats. When cats present to us with telltale symptoms (including, but not limited to urinating small amounts frequently, crying in the litter box, urinating outside the litter box) the first thing we do is obtain a urine sample to test for the presence of infection, urinary crystals or bladder stones, and treat appropriately.  Cats with cystitis can often be helped with a prescription diet and minor changes in their lifestyle to decrease stress.  Due to financial constraints, Monroe’s owner did not feel she could maintain him on the prescription diet we recommended, and instead decided to have him euthanized.  Fortunately, Dr. Gluckman decided to take Monroe in and give him a chance instead.

Monroe is about 5 1/2 years old.  He is up to date on his vaccines, tested negative for feline leukemia and FIV, and was neutered.  He has done extremely well on his prescription diet (Royal Canin Urinary SO) and has not had a urinary blockage since he has come to live with us!  He has also been taking a natural anti-anxiety supplement called Anxitane, which helps keep his stress level low.

Aside from being devastatingly handsome, he is as sweet as can be and he loves to talk!  He’s a bit nervous with newcomers, but warms up quickly.  Monroe came from a home with multiple cats and dogs, and does not shy away from any animals here in the hospital.


Each of these cats have become part of the Mendon Village Animal Hospital family.  We have enjoyed the opportunity to watch their personalities grow.  More than anything, we want to see them all placed in loving homes with families who will care for them as much as we do.

If you or anyone you know may be interested in meeting one of these amazing cats, please call us at (585)624-2240.   Feel free to email us at if you have any questions!



Who saved who?

January 6th, 2015 by mendon

Who Saved Who?

A Rescue Story


Kathleen and Raymond were heartbroken when their beloved Chihuahua, Hummingbird, passed away. At first, they were unsure about bringing a new dog into their lives after their difficult loss. Before long they found themselves ready to adopt a new dog to join their family and help fill the void.

It was important to Kathleen and Raymond that they find an older dog to rescue and provide a happy home for. After a bit of a search they found a six year old mixed breed female that caught their eyes. Her name was Precious, and they would soon find out that her spirit and personality matched her name perfectly.

Precious and Kathleen quickly became inseparable companions. Precious could always be found sitting quietly by her mom’s side. One day Kathleen wasn’t feeling well. Precious took notice and her behavior changed abruptly. Instead of resting peacefully next to her, Precious began panting and pawing and licking at her mom’s face. Kathleen tried to rest, but Precious inexplicably understood that something was very wrong. Precious actually picked up the telephone receiver in her mouth and brought it to her mom. Fortunately, Kathleen took the hint. She called her doctor, and before she knew it she was admitted to the intensive care unit at the hospital.

Miss Precious Batz 2

Miss Precious snuggling with her mom in our exam room

While Kathleen was hospitalized, Precious waited by the front door for her mom to return home. As a result of Precious’ persistence, she got her wish. Doctors told Kathleen and Raymond that if Kathleen had waited just 30 minutes more, she wouldn’t have survived. The family is firmly convinced that somehow Precious sensed the seriousness of Kathleen condition. Precious saved her mom’s life that day.

Precious has resumed her place lying quietly by her mom’s side. The doctors and staff at Mendon Village Animal Hospital regard Precious as nothing short of a hero. Needless to say, she is a very precious part of Kathleen and Raymond’s lives.

Happy Halloween!

October 20th, 2014 by mendon

Leaves are falling, the weather is turning colder, and the staff at Mendon Village Animal Hospital are busy getting ready for Halloween!

While the doctors and staff are working on our own disguises for our annual Halloween costume contest, we can’t help but wonder: what will all of our patients be dressed up as this year? What better way to find out than have a Pet Costume Contest??

Cat, halloween, pet costume

Dr. Reichenstein’s cat, Tigger, in costume

Pet Costume Contest Rules

    • 1.  Email a photo of your pet in costume to by Monday, November 3rd.


  • 2.  We’ll upload your picture to our Facebook page and let our friends vote!  Every “like” will count as a vote for your pet. The pet with the most votes will receive a special prize!


  • 3.  The winner will be announced on Facebook on  Friday, November 7th!



Does your pet hate getting dressed up??   Be sure to join in the fun anyway!  We’ll need your help to determine the winner.  Check out our Halloween photo album on Facebook on the Monday after Halloween to see the all the submissions and vote for your favorites!


Aside from what great costume you’ll dress your pet in, there are a few things to keep in mind to make sure that your pets stay happy and safe this Halloween.

Halloween Safety Tips

1.    Keep your pet’s curious noses far away from the candy bowl!   Unlike human trick-or-treaters, dogs and cats can’t tolerate those sweets!   Chocolate is toxic to dogs, as is xylitol in sugar free candy.  The Pet Poison Helpline calls Halloween their busiest time of year, noting a 12% increase in  phone calls during the week around the holiday.   If your pet ingests Halloween candy, or anything else questionable, the Pet Poison Helpline is a great resource to find out if you should be concerned, and what to do next!  Check out their website, or download their app!

pets, halloween

Tracy’s Boston Terrier Pumpkin

2.   Be careful with lit candles inside Jack-O-Lanterns, especially around curious cats and wiggly dogs!

3.   If your furry friend is joining your family trick-or-treating, make sure they are visible to cars and passersby!   A reflective leash and collar, or a light attached to the collar can be very helpful in making sure your pet is seen.

4.   For pets who stay home on Halloween night, be sure to minimize their risk of slipping out the door!  Keep dogs leashed if they are helping you pass out candy. Consider closing cats and nervous dogs in a quiet, safe room during peak activity time.   Just in case your pet does manage to sneak past you, be sure they have a well fitting collar with ID tags so they can be safely returned to you.

5.   Don’t leave pets outside unattended.  Unfortunately, some Halloween pranksters target pets.  Just to be safe, we recommend keeping cats inside and letting dogs out only when supervised.  This is especially important for black cats and dogs.  In fact, many shelters won’t even adopt out black pets during the month of October.


Have a fun, happy and SAFE Halloween!  Don’t forget to keep an eye on our Facebook page to find out what creepy, silly and fun costumes the staff come up with for our own contest on Thursday, October 30th!


We have been AAHA accredited for 25 years!

September 23rd, 2014 by mendon

mendon village animal hosptial, aaha accredited, aahaDr. Gluckman and a few of the staff members at Mendon Village Animal Hospital recently traveled to Nashville, Tennessee to accept an award celebrating our 25th Anniversary of being an AAHA accredited hospital!

What is AAHA?

The American Animal Hospital Association is the only organization that accredits veterinary practices in the United States and Canada. AAHA sets strict standards of excellence they require their hospitals to adhere to.  Their goal is to ensure that pet owners receive the highest quality care for their pets from well-trained, professional veterinary teams.

Did you know?

  • Unlike human hospitals, animal hospitals are not required to be accredited. This means animal hospitals are allowed to operate by their own standards of care, with no organization to oversee them.
  • Animal hospitals that wish to be accredited by AAHA voluntarily submit themselves to be evaluated.    Mendon Village Animal Hospital has chosen to go above and beyond basic state regulations.
  • Less than 15% of animal hospitals in the United States can claim the distinction of being AAHA accredited.

aaha, aaha accredited, mendon village animal hospital


Mendon Village Animal Hospital is one of only three hospitals in the Rochester area with this distinction.

Every three years we are evaluated on approximately 900 different standards.   These standards cover every aspect of what it takes for us to care for your pets

We are constantly striving to meet and exceed the guidelines put in place by AAHA.  The doctors and staff at Mendon Village Animal Hospital are proud of our status as an accredited hospital.

Next time you stop in for a visit, take a look at the plaque hanging in our entryway. Know that we are always working hard to maintain our accreditation, and are dedicated to providing the best possible care for our patients.


If you want more information about the American Animal Hospital Association, check out their website.

Lizzie’s Story

July 16th, 2014 by mendon

The staff at the Mendon Village Animal Hospital wants to share with you how one yellow Labrador is beating the odds and living with congestive heart failure.

 The Beginning:

labrador, TVD, Triscuspid Valve Dispasia, congenital heart defect, congestive heart failureLizzie was born on February 16, 2004.  She was brought into our veterinary hospital by her breeder.  As part of her exam Dr. Stuart Gluckman listened to her heart and was able to hear a significant murmur.   He ordered an ultrasound to confirm his diagnosis of Tricuspid Valve Dysplasia, or TVD.   TVD is a congenital heart defect in which the Tricuspid valve doesn’t close properly, allowing blood to leak back through it.  Unfortunately, TVD leads to congestive heart failure.   Puppies with severe TVD often don’t make it to their first birthday. 

What happened next?

Fortunately for Lizzie, one of our receptionists,TVD, Triscuspid Valve Dispasia, congenital heart defect, congestive heart failure Jen, fell in LOVE with her immediately. She decided to take her home and give her the best life she could for however long was possible.
On July 7, 2004 Jen took Lizzie to Cornell for a cardiology consult.   The cardiologist warned Jen that Lizzie would likely start to exhibit the symptoms of congestive heart failure within a couple of months. 

 To everyone’s surprise, Lizzie stayed symptom free for three years!


Lizzie went into congestive heart failure in September of 2007.  Her chest filled with fluid and she had to undergo multiple “chest taps” or thoracocenteses.   A thoracocentesis is a procedure in which the doctor places a needle between the ribs and into the chest cavity in order to draw off the accumulation of fluid in the chest.  Each time Lizzie needed a chest tap she needed to be sedated.   Jen took Lizzie back to Cornell and was given a grave prognosis. The best option was to start Lizzie on a medication regimen that would help control Lizzie’s disease, as there was no cure.  Jen had to try to prepare herself to lose Lizzie at any time. TVD, Triscuspid Valve Dispasia, congenital heart defect, congestive heart failure

With nothing left to lose, the cardiologist at Cornell started Lizzie on a relatively new medication called Vetmedin (pimobendan) with the hopes that it may help.  (Vetmedin is now used on a regular basis for pets with heart disease.)

 Great News!

Seven years later, Lizzie is alive and thriving!   She recently celebrated her 10th birthday right along with her litter mate Tucker, who was born with megaesophagus and lives with our office manager Amy.   Lizzie is the sweetest, happiest dog… you’d never imagine she’s sick. While Lizzie has been in congestive heart failure for seven years now, Jen works hard to control her symptoms with a range of medications, including Vetmedin, Enalapril, Salix and Spironolactone.  Lizzie also receives supplements, including COQ10, Rutin and high doses of fatty acids.

Lizzie has definitely beaten the odds.  Jen counts herself extremely lucky to have been given the gift of all this time with her. TVD, Triscuspid Valve Dispasia, congenital heart defect, congestive heart failure



Why is heartworm prevention so important?

July 2nd, 2014 by mendon

The doctors here at the Mendon Village Animal Hospital want to make sure you know what heartworm disease is and why we stress the importance of heartworm prevention all year round!

What is heartworm disease?

Heartworms are transmitted by mosquitoes.   One bite is all it takes for heartworm larvae to be transmitted into your pets blood stream.    The larvae then migrate into the heart and the blood vessels of the lungs, where they set up shop and mature into adult heartworms.   These adult heartworms restrict blood flow throughout the body. Adult heartworms can grow to up to one foot long.    A dog who tests positive for heartworm disease can be infected by as many as several dozen worms at once. While some pets with heartworm disease will exhibit symptoms (shortness of breath, coughing, lethargy) many pets are asymptomatic!

Why is it so important to protect against heartworm disease?

  • Mosquitoes are everywhere!Heartworm prevention, Heartworm disease
  • It only takes one bite from an infected mosquito for your pet to get heartworm disease.
  • Approximately 1 in 200 dogs test positive for heartworm disease every year.  We had 5 positive heartworm tests here at MVAH in 2013.
  • Heartworm disease is very expensive to treat.
  • Treatment can be painful.
  • Most importantly, heartworm disease is FATAL if left untreated.

Our recommendations:

1.  Test your dog for heartworm disease every year.

We do this at your dog’s annual preventive care exam as part of what we commonly refer to as a “Heartworm/Lyme test”.   A small blood sample and 8 minutes is all it takes for peace of mind that your dog is heartworm free.

2.   Give heartworm preventative every month.

We use a product called Sentinel once a month on a year round basis to protect our dogs.   Sentinel is a flavored tablet that can prevent heartworm, treats for intestinal parasites, and helps protect against fleas.

FCats with heartworm disease, heartworm, catsor cats, we use Revolution.   This topical medication is applied once a month. In addition to helping prevent heartworm, Revolution treats for intestinal parasites and helps protect against fleas and ear mites.

So cats can get heartworm disease, too?

Yes!   Heartworm disease in cats is more difficult to diagnose.  Cats are often asymptomatic, but may show respiratory symptoms which are often mistaken for asthma.


We’ll leave you with this video from the American Heartworm Society, which stresses the importance of year round heartworm  prevention.   As always, contact us if you have any questions!